Submit a Grievance

File a complaint or concern about the UPCAMPA program

Online Form

Submit Your Grievance Online

Provide details about your concern in the form below

Your Name (Optional)

You can file an anonymous grievance if you prefer

Email Address *

For receiving acknowledgment and tracking updates

Phone Number (Optional)

Grievance Category *

Grievance Description *

Provide as much detail as possible to help us understand and resolve your grievance quickly

Supporting Documents (Optional)

Click to upload supporting documents

PDF, images, or documents up to 10 MB

I confirm that the information provided is accurate and understand that providing false information may result in the grievance being rejected or other consequences.

You will receive an acknowledgment email with your tracking number within 3 working days

Alternative Methods

Other Ways to Submit a Grievance

If you prefer not to submit online, use these alternative channels

Email

Send your grievance details via email to our dedicated grievance management team.

grievance@upcampa.org

Phone

Call our office to file a grievance or get assistance. Available during office hours.

0522-2300541/42

In-Person

Visit our office during office hours to submit your grievance in person.

Office Address

Guidelines

Important Information for Grievants

What to Include

•Clear description of your grievance
•When the incident occurred
•Who was involved
•What impact it had on you
•Any supporting documents

Process Timeline

1.Submission and registration
2.Acknowledgment within 3 days
3.Assessment (7-14 days)
4.Investigation (30-60 days)
5.Resolution and closure

Already Submitted a Grievance?

Track the status of your grievance using your tracking number.

Track Your Grievance