Track Your Grievance

Monitor the status of your submitted grievance

Tracking

Check Your Grievance Status

Enter your tracking number to view the current status and timeline

You should have received your tracking number in the acknowledgment email

Demo: Try tracking numbers GRM-2026-001 or GRM-2026-002 to see the tracking timeline

Information

About Grievance Tracking

Timeline Stages

Received

Your grievance has been received and registered in the system

Under Review

Initial assessment to determine the nature and scope of your grievance

Investigation

Detailed investigation and evidence gathering

Resolution

Implementation of corrective actions and resolution

Closed

Grievance resolved and closure notification sent

Expected Timelines

Acknowledgment:3 working days
Initial Assessment:7-14 days
Investigation:30-60 days
Resolution:Variable
Appeal (if needed):15-30 days

Haven't Submitted Yet?

File a grievance through our online form or alternative channels.

Submit a Grievance